How we protect your personal and medical information.
1. Information We Collect
We collect information that you voluntarily provide to us when you fill out forms, schedule appointments, or communicate with us. This may include your name, email address, phone number, and basic dental health concerns. We also automatically collect standard technical data like your IP address, browser type, and interaction metrics to help improve our website performance via Google Analytics.
2. How We Use Your Information
The information we collect is strictly used to facilitate your dental care and improve your experience. We use your data to schedule and confirm appointments, respond to your inquiries, process payments (via secure portals), and communicate important updates regarding your treatment. We will never sell or rent your personal information to third-party marketing companies.
3. HIPAA Compliance & Protected Health Information (PHI)
ProEsthetic Dentistry is fully committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). Any sensitive health information or medical records collected during your visits or through our secure patient portal are handled with the highest level of encryption and security protocols. Our general website contact form is not intended for the transmission of sensitive PHI.
4. Third-Party Service Providers
We may share necessary information with trusted third-party service providers who assist us in operating our website, processing patient portal logins, or conducting our dental practice (such as practice management software, payment processors, or financing partners like CareCredit). These third parties are bound by strict confidentiality agreements and use the data solely for the purposes intended.
5. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze site traffic. Cookies are small data files stored on your device. You can configure your browser to refuse cookies; however, doing so may limit your ability to use certain features of this website.
6. Your Rights
You have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request the deletion of your data, subject to legal and regulatory medical record retention requirements. To exercise these rights, please contact our office directly.
7. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. We encourage you to review this page whenever you use our site to stay informed about how we are protecting your information.
8. Data Security
We implement commercially reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 online. If you are a parent or guardian and believe we have collected such information, please contact us immediately to have it removed.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at 678-593-3130 or visit our office at 4895 Windward Parkway, Suite 101, Alpharetta, GA 30004
11. SMS Program Disclaimer
No mobile information or opt-in consent will be shared with third parties or
affiliates for marketing or promotional purposes